Google Guides

How to remove a Google review from your business profile: when Google approves a review removal, how to report a fake or policy-violating review step by step, how to escalate, and what to do when a bad review can't be removed.

Can you buy Trustpilot reviews, and is it safe? An honest guide to the real risks, what Trustpilot does to fake reviews, and how to get more reviews the right way.

How to get more Yelp reviews the right way: build a strong profile, use Find us on Yelp signage, deliver great service, and respond to feedback. The honest guide.

How to get more Facebook reviews and Recommendations the honest way: enable them, ask happy customers, and learn why bought Facebook reviews get stripped.

How to respond to Google reviews the right way: copy-paste response templates and real examples for positive, negative and neutral reviews, plus a free response generator.

30+ positive review response examples and 5-star reply templates you can copy and paste — for restaurants, salons, contractors, clinics, retail and more.

Negative review response examples for every scenario — long waits, rude-staff claims, refunds, bad products, late delivery and one-star-no-comment reviews. Copy, paste and personalise.