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Live delivery status for every order is in your dashboard — sign in with the email you ordered with.

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Order support

Help with an existing order — delivery status, a dropped review & refills, refunds, or a payment issue.

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Sales & advice

Not sure which package or how many reviews? Wondering about safety, speed, or the add-ons? Ask first.

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General inquiries

Press & media, partnerships, feedback, or account and privacy questions that aren't about an order.

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Most questions are already answered below — search or browse before you write in.

Where is my order?
Every order's live status and delivery progress is in your dashboard — sign in with the email you ordered with and open Orders. Delivery is gradual (drip-fed) by design, so a partial count mid-delivery is normal, not a problem. Track my order
How fast will my reviews arrive?
Most orders start within 24 hours and complete inside 5–30 days depending on package size. Larger packages drip-feed naturally over weeks — that's the safest, most authentic-looking growth. 3-Month Packages deliver consistently over 90 days.
A review dropped — what now?
It's covered. If any review drops within 30 days, our refill guarantee replaces it free — no questions, no forms. Send us your order number through the Order support lane below and we'll refill it.
Can I get a refund?
Yes. If we miss the count, miss the delivery speed, or a review drops within 30 days, we refill it free or refund you. Requests after 30 days from payment can't be considered — see the policy for full details. Refund policy
How does buying reviews actually work?
Pick a package, then share the public URL of your Google Business / Maps listing at checkout — that's all we need. We never ask for your password, and your account stays 100% yours. Reviews are posted gradually from real, established accounts. See packages
Is it safe? Will Google detect or remove the reviews?
Reviews are posted from established, active Google accounts with photo activity, prior reviews, and varied IPs — never bots, never bulk-dumped. They look, and are, organic. Our 30-day refill guarantee covers the rare case where a review drops.
Can I write the review text myself?
Yes — that's Custom Written Reviews. Supply the exact wording or the key points you want mentioned (services, locations, staff names) and we post it. Or leave the writing to our team with 5-Star Reviews. Custom reviews
Can I target reviewer country, gender, or get Local Guide reviews?
Yes — all three are real add-ons you pick with your package: reviewer country (+45%) for sharper local SEO, reviewer gender (+30%) to match your customer base, and Local Guide — Verified Reviewers (+55%) from trusted Google Local Guides with proven history. Leave any of them off for standard geo-diverse delivery. Choose add-ons
How many reviews should I buy?
It depends on your starting rating and your competitors. A handful refreshes a quiet profile; a steady stream of 25–75 over time signals strong review velocity to Google's local algorithm. Our free calculator shows exactly how many 5-star reviews it takes to hit your target rating. Review calculator
I paid but didn't get a confirmation
First check the inbox (and spam folder) of the email you used at checkout — confirmations come from help@buyreviewz.com. Your order also appears in your dashboard under the same email. Still nothing? Use the Order support lane below with your payment email and we'll locate it.
What does a dashboard account get me?
Live order tracking, one-tap reorders of past packages, and a credits wallet — 1 credit = $1 on any order, so you can top up once and check out without card forms. It's free, and if you sign up with the email you ordered with, your orders appear automatically. Open your dashboard
Will you ever ask for my password?
Never. We only need your public Google Business / Maps URL (or, for LinkedIn services, your public profile or post URL). Anyone asking for your account password is not us.
Still need us?

Send a message — sorted at the source

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Get help with your order

Include your order number and business profile URL — it's the single biggest thing that speeds up a fix.

Replies come from help@buyreviewz.com — check spam if you don't see us. We never ask for your password, and we never share your email. Privacy Policy

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Every message is read and answered by a person on the BuyReviewz team.

Sorted at the source

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Help us go faster

Order number, business profile URL, and a screenshot cut most fixes to a single reply.

Ready to grow your reputation?

Real, permanent Google reviews from $8.49 — 30-day refill guarantee, no password, no bots.