How To Get More Google Reviews For Plumbing Business ?

Reviews are vital for any business and hence understanding their importance is crucial for the business growth. Online reviews influence 93% of customers, who make purchasing decisions based on them. 

These reviews are often left on different websites and search engines. If you talk about the highest share, it undoubtedly is with Google at 82%. This means Google reviews significantly influence any business, including plumbing. 

And Google hosts almost 73% of all online reviews for businesses. Getting more Google reviews for your plumbing business will help you expand your business significantly. 

Besides, positive Google reviews for plumbers will also improve your business’s reputation and rank you higher on Google. In this article, we will learn how to get more Google reviews for your plumbing business and why it matters.

Ways To Get More Google Reviews For Your Plumbing Business

You will find some customers who leave reviews for your plumbing company alone. At the same time, there will be others from whom you will have to get by reminding them to leave you feedback.

It is easy to obtain more plumbing reviews on GBP profile if you simplify the process for your consumers. Here are the ways to get more plumbing reviews effortlessly.

1. Optimize Your Google Business Profile

Google is the place where people will search for a local plumber. Therefore, every information on your GBP should be accurate. If your GBP is correct and updated, people will prefer your business over others, resulting in more reviews. Once you have claimed it, you must also maintain it. 

Ensure each section is filled correctly and upload good-quality pictures. A consistently managed and optimized GBP will help you get online reviews for your plumbing business.

It will also help customers search for you quickly, thus increasing your online presence and review volume. Remember also to add valuable content regularly to build trust with your customers.

2. Ask For Reviews After The Service

You can get more Google reviews to grow your plumbing business by asking and don't be afraid to do so. A report suggests that 19% of consumers leave a review when asked.     

So, the timing is very essential. Always ask for a review once the service is completed, as the experience is still fresh in consumers' minds.  Small nuances that can improve your reviews will stick in their memory, which will be beneficial for your business and potential customers.

Remember, when you want to get more reviews for your plumbing business, be direct but polite. You can also personalize the request, explain its importance to your customers, and simplify the process. 

3. Provide A Direct Review Link

Your customers must go online to write a review for your business. So, one of the best plumbing advertising strategy to get more reviews is creating a shortcut link and placing it on your website.

Go to your Google Business profile, click on the home tab, search for Get your first review, or get more reviews cards. Click on the share review form and copy the link to the clipboard.

4. Offer Incentives

One of the most effective plumbing marketing strategies for getting more reviews is offering your customers incentives. You may give them a discount on their subsequent purchases, for instance. 

You can even ask your customers to engage in something to win a prize. This win-win situation can motivate your customers to leave genuine reviews while incentivizing them with a reward.

Remember, these tips to get more online plumbing reviews should only be adopted to get honest reviews. Don’t only go for positive reviews; this can violate Google’s policies.

5. Highlight Positive Experiences

Sharing positive reviews, you receive from your customers is one of the best tips for getting more reviews for your plumbing business. 

Instead, the best approach is to keep the momentum by highlighting the positive experiences and sharing them on your social media, blogs, and websites. This will enhance your business and motivate other people to leave reviews.

Most review websites, such as Google, let users and website owners flag particular reviews as beneficial, suggesting them to new users. Hence, positive reviews need to be shared regularly to rank the best.

6. Leverage Social Media

Social media is a great place for marketing and advertisements. Another way to get reviews for your plumbing business is to share screenshots of your reviews and ask your customers to leave feedback.

Tell your followers it is a great way to introduce their friends and family to your brand so they can enjoy your services just like they do. Also, you must adhere to specific platform guidelines to promote existing reviews or request new ones.

7. Train Your Team

Training your team to offer excellent customer service is another way to get more reviews for your plumbing business. Remember that customers will make their opinions about your business from the first conversation to the last.

So, you must train your people to answer the calls, respond to customers, handle their queries, and deliver excellent customer service. This is the easiest way to increase reviews for your plumbing business. 

8. Respond To All Reviews

Responding to every review you get will tell your potential customers that you value every feedback. This will help you get more plumbing reviews for your business, as they will feel valued and not take it as another activity.

You will get positive, neutral, and negative reviews; responding to all is equally important. Responding to positive reviews will determine how many positive reviews you will get.

Neutral reviews lack detailed feedback and can have both positive and negative comments. You should respond by appreciating the positives and addressing the negatives.

On the other hand, negatives require you to respond politely and fix the issue immediately. Doing so is one effective tip for getting more plumbing reviews, especially positive ones.

9. Use A Review Management System

It can be challenging to collect and reply to so many reviews from multiple platforms. Hence, a review management system is a great tool to collect customer reviews for plumbing companies. 

Using this tool, you can easily manage all your reviews in one platform. You can collect, reply, and use them to generate more leads that can further enhance your business.

10. Add Reviews Button On Your Website

Most customers expect a professional website for businesses, including plumbing. So, one of the best practices for plumbing Google reviews is adding a review button on your plumbing website. 

Login to your Google My Business profile and tap on the button to show the review link. Copy this link and include it as a button on your plumbing website.

11. Offeral Referral Rewards

Offering referral rewards is an excellent way of getting more reviews for your plumbing business. When you incentivize your happy customers, they will refer your services to their friends and families.

This can help build a steady stream of customers by establishing trust and credibility for your plumbing business, eventually resulting in more reviews. Create a simple referral program that rewards customers with discounts or other advantages for referring others and posting reviews. 

This promotes reviews and referrals, improving your online reputation and fostering word-of-mouth business growth.

12. Collect Reviews From Partners and Vendors

Partners and vendors are not customers, but they can vouch for your services and work. They can share what it is like working with you on a regular basis.

Partners and vendors will be happy to leave a Google review for your plumbing business if you also leave a review for their business. It will be a win-win situation for both parties.

Why Google Reviews Are Important For Plumbers

Asking for Google reviews for plumbers can have many benefits for your business. You must know and understand these benefits to fully utilize Google reviews.

Let’s look at the significance of Google reviews for your plumbing business and how it can benefit.

1. Build Trust With Customers

Customers like transparency in everything. Today, people check Google reviews before visiting a plumbing business. Most people rely on reviews to decide the quality of products or services businesses offer.

Hence, most of their service-related research is done using Google reviews. Therefore, using different ways to get more Google reviews for your plumbing business will give you a competitive edge.

2. Improve Your Customer Experience

Engaging with customers through reviews could foster a sense of community. When they are appreciated and heard, they are more likely to value your brand and become loyal customers.

Besides, replying to reviews, regardless of whether they are negative or positive, will show your commitment to customer satisfaction and improve their overall experience. Happy customer reviews will also suggest how clients feel about the plumbing services.

3. Elevate Search Ranking

Do you know Google reviews impact how you are visible in Google searches? Let’s understand this using local map results. When someone searches for a plumbing business, they will come across a map on the SERP with the top three businesses.

These rankings are offered because of the high number of Google reviews and high star rating of the business based on user experience. So, the more Google reviews your business will have, the better the chances to rank higher. These rankings are crucial to getting recognized and growing the plumbing business.

4. Boosts Local SEO

For Google, these reviews are proof that you are trustworthy and active. This means that Google can depend on your listing and send more organic traffic by ranking your business and website.

That is why you will see that the companies listed at the top of the local map pack have thousands of Google reviews. That makes sense since the reviews reflect actions directly related to your GMB account.  

Your GMB greatly influences local search results. If you hope to get those premium map pack positions, you must continuously ask your customers to review your plumbing company online.

5. Build Social Proof

For plumbers, Google reviews are crucial because they contribute to social proof, a major determinant of prospective clients' choices. 

Prospective customers are more likely to trust your service quality, dependability, and knowledge when they see positive reviews from actual customers. Genuine customer reviews provide social evidence, which tells potential customers how visible your plumbing business is. 

It gives them confidence in the dependability of your plumbing company and increases the likelihood that they will pick you over rivals. In addition to increasing reputation, strong social proof draws in new customers, which eventually propels business expansion.

6. Get A Competitive Edge

Google reviews help your business stand out in the market and give you a competitive edge. If you and your competitors are aiming for the same customer base, Google reviews will matter.

For example, when you Google a plumbing service and see a company with more reviews, you will choose it over others. The same is true with customers. So, you must always ask your customers to leave you a review.

7. Increase Conversion Rate

The more positive Google reviews your plumbing business has, the more sales and revenues. When potential leads see positive reviews, they trust the business and make a purchase.

A study showed that businesses with more positive reviews can boost their revenue by 18%. Similarly, one negative review can cost up to 30 customers. 

Besides, businesses that show reviews can see an increase of 270% in their conversion rates. Hence, businesses with more positive reviews have 270% more chances of people visiting them and increasing revenue.

Final Thoughts

A strong presence of Google reviews can significantly boost the ROI for your local business. Compared to other marketing channels, the cost and effort involved in acquiring these reviews are minimal—and the results are often faster.

While reaching out to past clients is a great way to get authentic feedback, some businesses also explore services where they buy Google reviews to accelerate their growth. Whether you focus on organic outreach or explore other methods mentioned in this article, you’ll notice improved trust, credibility, and visibility for your plumbing business.